How to update your website
Everything you can change, and how to change it. Nothing here can break your website.
Look something up
Ask it the way you’d say it — how do I change my hours. One word works too.
Nothing in this guide matches that. Try a shorter word.
Saving & publishing
Nothing you do appears on your website until you press one button.
Change anything — type a price, add a photo, fix your hours — and a black bar appears along the bottom of the screen saying You have unsaved changes.
- Save & publish — puts your changes on the website right away.
- Discard — throws your changes away and puts everything back the way it was.
Until you press Save & publish, your website continues to show exactly what it showed before. So you can try things, and change your mind as much as you want.
If you try to close the page with unsaved changes, your browser will stop and ask whether you’re sure. That’s on purpose.
Undoing a mistake
Every save can be taken back, twenty deep.
At the bottom of each tab there’s an Undo last change button, with a note next to it saying how many changes you can still undo.
Press it and it puts back the version from before your last save, and tells you when that version was from — something like “Put back the version from 2:14pm on Nov 6.” Press it again to step back further.
Undo is per tab. Undoing in Wigs doesn’t touch your Hours.
Deleted something by accident? Undo brings it back. And a removed photo is never actually deleted from the server — only taken off the website.
Ticker Tape
The pink bar that scrolls across the very top of your website.
Press + Add a ticker line for a new message. Type it in the big box. That’s all that’s needed — everything else is optional.
Making a message disappear on its own
Put a date in Stop showing and the message takes itself down after that day. Use it for anything with an end: a holiday closing, a sale, a week you’re away. You won’t have to remember to come back and remove it.
Start showing works the other way around — write something now and it stays hidden until that date arrives.
Both are optional. Leave them empty and the message shows from the moment you save it until you take it down yourself.
Knowing what’s live
Each message tells you where it stands: Showing now, Not showing yet, or Finished. So you can see at a glance what people are actually reading.
Putting them in order
The small up and down arrows move a message earlier or later in the scroll. Remove deletes it.
Phone numbers
Type a phone number anywhere in a message and your website turns it into a tappable link by itself. You don’t have to do anything.
Hours
Change them here and they update everywhere they appear on your website.
Each day has a button saying Open or Close. Press Open on a closed day and times appear, which you can then set. Press Close and that day shows as closed.
It’s important that you enter your hours correctly. Your website knows on its own whether you’re open or closed at any given moment, and says so. It goes by what you set here. If a closing time is wrong, your website will tell people you’re closed while you’re open.
Saying something other than “Closed”
Press Add a note or a start date under a day and two boxes open.
The first, What to show on the website, replaces the word Closed for that one day. Write Closed through 2026 and that’s what people see instead.
The second, These hours start on, is for hours that change on a date in the future. Set Tuesday to 10–4 starting January 5th and Tuesday keeps showing as closed until that day comes around, then changes by itself.
Clear both empties them and closes the boxes again.
The note underneath
At the bottom there’s A note under your hours. That prints one line under your hours on your website — a good place for something like Tuesdays resume January 5th. Leave it empty and nothing shows.
Wigs
A few styles from each brand you carry.
Your wigs are grouped by brand — Belle Tress, Ellen Wille, Envy, Jon Renau and Raquel Welch. Each has its own section, and each section is there whether or not it has photos in it yet.
Adding photos
- Take the photo on your phone, the usual way.
- Open your dashboard and go to Wigs.
- Find the brand and press + Add Belle Tress photos (or whichever brand it is).
- Choose the photo. You can pick several at once.
- Press Save & publish.
They land in that brand’s section already named, in the order you took them. The photos are shrunk for you automatically, so they load quickly on your website.
The name
Each wig names itself as soon as it has a brand — Belle Tress-001, then Belle Tress-002, and so on. You can type over it with anything you want.
The price
One price or a range, whichever fits. $1,200 or $1,200–$1,800. Leave it empty and no price shows at all.
Putting one first
★ Show first moves that wig to the front of the gallery. Use it for something you especially want seen. Press it again to turn it off.
Taking one off the website
The × on a wig removes it. It asks first. The photo itself stays on the server — it’s only taken off your website — and Undo brings it right back.
Starting over
At the very bottom there’s Take every wig off the website. That empties the whole gallery at once, for when you want to start again with fresh photos. It asks first, the photos stay on the server, and Undo puts them back.
Changing the order
Drag a wig where you want it. At your desk, not on your phone.
Each photo has a small handle marked ⋮⋮ in its bottom left corner. Hold it with your mouse and drag the wig to a new spot. Let go and it stays there. Then Save & publish.
The order you set is the order people see on your website.
Dragging only works on a computer, and only when you’re looking at the whole list — not while a search or a tab is hiding some of them. If the handles aren’t showing, clear the search box and press All.
Finding one wig
Type part of its name or its brand.
Type belle and you get every Belle Tress wig. Type 003 and you get the wigs whose name ends in 003. Type a style name you gave one yourself and you get that one.
It looks at the name and the brand, so anything showing on the card will find it.
Press the × in the box, or the Escape key, to clear it and get the whole list back.
The tabs above the list
- All — everything.
- Needs a brand — photos with no brand set yet. These sit at the bottom of your website with no heading, so this tab is the one to empty.
- Needs details — wigs with no price on them.
- Shown first — the ones you’ve starred.
Reviews
Paste in what people write about you.
Press + Add a review, put the writer’s name in the top box and the review itself in the big one. It doesn’t matter where the review came from — Yelp, Google, an email, a card someone handed you.
The star
★ Put in the big quotes adds that review to the large rotating quotes at the top of the reviews section. Star as many as you want and they take turns.
When you star one, another box appears: The one line to show in the big quotes. Reviews are often long, and the big quote wants one good sentence. Put your favorite line there. Leave it empty and it uses the first sentence.
Remove deletes a review. Undo brings it back.
Other Photos
The four pictures on your website that aren’t part of the wig gallery.
- Your shop — next to the four steps of a consultation.
- You — in Rosemary’s Mission.
- Topper — before and Topper — after — the two halves of the before-and-after pair. Change one and change the other, or they won’t match.
Press Choose a new photo on any of them, pick the picture, then Save & publish. The new one replaces the old one in that spot.
Using your phone
Everything works on your phone. Some of it is nicer at a desk.
Good on your phone: taking a photo and putting it right on your website, typing a price, fixing your hours, adding a review, putting up a ticker message.
Easier at a desk: dragging wigs into a different order. The handles don’t show on a phone, because dragging on a small screen is more frustrating than it’s worth.
A good rhythm: photograph wigs in the shop on your phone and put them up as you go, then sit down later and arrange them how you want.
If something looks wrong
Work down this list before you worry.
I changed something and the website looks the same
Press Save & publish. Nothing goes live until you do. If you already did, reload the website page — your browser may be showing you the copy it had from before.
My photo didn’t appear
Check it’s a photo and not a screenshot of one, or a file from somewhere unusual. If it says it couldn’t be used, take the picture again and try that one.
It says I’ve been signed out
Sign in again. It happens if you’ve been away a long time, or after a password change.
I can’t remember my password
Text Marc and he’ll send you a new one.
I deleted the wrong thing
Press Undo last change on that tab. It can go back twenty saves.
The website says I’m closed and I’m open
Your hours are wrong. Go to Hours and check that day’s closing time, and that the day says Close rather than Open — that button shows what pressing it will do, not what the day is now.
None of that fixed it
Message Marc. Tell him what you were doing and what you saw. Nothing you can do here is permanent, and nothing is ever really lost. He’ll get you fixed right up.